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We work very hard to distinguish ourselves
in the marketplace.
Here is why we suggest you choose Sound View
Home Services LLC
for all your exterior cleaning needs:
Local-ism:
We are a local company. All staff and managing
members live and work full time on
Vashon. By hiring us you help keep our local economy strong. We
regularly purchase goods and contract services from dozens of local
businesses, from accountants to mechanics. We proudly support local
environmental, arts, education, political activism and other
organizations which work to ensure a rich and vibrant future for our
community.
Training:
Our trained staff is motivated, competent and
polite and a manager is always present to oversee each cleaning project.
We have developed a lengthy policies and procedures document to keep
things running smoothly and to appropriately and effectively address any
issues that may arise.
Capacity:
With several capable cleaners on staff, we are able to get
large jobs done quickly and efficiently and then leave you to enjoy
your clean home in peace and quiet. You may be amazed at what we can
accomplish in a single day.
Safety:
We take safety very seriously. We employ safety
equipment when it is called for and we have a risk management program in
place to minimize chances of injury.
Professionalism:
We are professionals. We honor our agreements, are in integrity with our
words (written and spoken) and we adhere strictly to state and federal
laws and regulations related to our industry for the protection of our
clients, our staff and our company.
Fairness in Pricing:
We bill hourly for our work and our
rates accurately reflect our costs for providing professional services.
Many companies give a fixed price or bid for a job and then try to get
the work done as fast as possible to maximize the profit, often cutting
corners or being less than thorough. We give an estimate and then bill
for the hours actually worked. We feel this is the most fair approach to
billing because our costs are always covered and our clients are never
charged more than necessary. We focus on doing the job as well as
possible rather than as fast as possible. We make a concerted effort to
keep the cost within the estimated amount but there are unforeseen
factors than can get in the way. If it appears for some reason that the
cost to complete a certain scope of work will be considerably more than
estimated, we consult with you about it.
Commitment to Customer Satisfaction:
We show up- in more
ways than one. We are here for the long haul and so our primary
objective is customer satisfaction. Our intention is that each new
client will be glad to call us back for repeat service. We seek to build
long term mutually beneficial relationships. Therefore, we do
everything we can to demonstrate that we are everything that you need us
to be: fair, honest, reliable, friendly, professional, well equipped
and fully qualified. We are always open to learning how we may improve
our company. We welcome, and regularly solicit, feedback from our
clients.
Proven Track Record:
You don't need to rely on our words alone. Ask us for
references. We have many, most likely including those from people you
know! To view what some of our customers have said about Sound View Home Services LLC visit our Testimonials Page |